Supercharge your CRM with
AI-Powered Outlook Integration
SugarCRM & SuiteCRM
Get Valuable AI Insights into your Customers Interactions via Outlook
Use AI to generate summaries of Customers’ email threads and Teams meetings that you can quickly review including key discussion topics, points and follow ups. Drill down into emails where topics were discussed. Minimize manual data entry by having AI extract information from emails and meetings and generate CRM records.
Discover how integrating AI into your daily CRM work in Outlook, can boost your productivity and save you time.
Save Time Reviewing Email Threads
Use AI to condense long and complex email threads into concise summaries, eliminating redundant reading and allowing you to focus on the key points, decisions and action items.
Summarize Online Meetings
AI generates concise insights highlighting important discussions and decisions taken, allowing you to focus on follow-up action items. Team members can rely on AI Insights to stay informed without having to attend every meeting.
Generate AI Insights for CRM Records
Select a CRM record and generate email insights based on emails that have been logged to those records by any of your team members. This enables you, for example, to summarize all emails related to an account, opportunity or case.
Find Emails by Topic
Easily find emails where certain topics were discussed with customers. Extract list of key topics discussed in a conversation and drill down to review the corresponding emails.
Minimize Manual Work with AI
Save time and eliminate redundant manual data entry by having AI extract CRM information from emails and meetings and automatically create CRM records.
Share AI Insights via CRM
Enable team members to catch up on ongoing conversations via the CRM without having to review entire email threads and ensuring everyone is aligned and has access to key points.
Already have an Outlook Integration solution?
Add Al capabilities to your existing Outlook Integration product
Implicit AI Insights for Outlook is also available as a companion solution designed to work in conjunction with any SugarCRM or SuiteCRM Outlook integration product.
Make the most of your CRM
Increase Productivity, Efficiency and User Adoption
Simple, intuitive and flexible Outlook Integration
with powerful Al capabilities
Implicit for Outlook AI is an enterprise-class CRM Outlook integration combining a simple and intuitive user interface with powerful AI capabilities. It provides full access to all CRM records without having to leave Outlook.
Outlook Integration Functionality
- Browse, view, update and create CRM records in real-time directly from Outlook
- Archive emails to CRM records
- Automatically bring all your customizations to Outlook
- Keep Outlook and your CRM in Full Sync
AI Functionality
- Summarize long and complex email threads from CRM records or from Outlook
- Extract list of key discussion topics, and drill down to review the corresponding emails.
- Summarize customers’ meeting, highlighting important discussion topics and follow ups
- Save and share AI insights via CRM
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