Implicit for Outlook AI
Enterprise-class Outlook integration combining a rich CRM integration functionality with simple, intuitive and customizable user interface and powerful AI capabilities.
Implicit for Outlook (Non-AI Edition)
Implicit for Outlook is an enterprise-class Outlook integration with a simple, intuitive and customizable user interface. It provides full access to all CRM records from Outlook combined with rich email archiving to CRM records functionality.
Implicit AI Insights
An add-on to third-party Outlook integrations products, providing powerful AI capabilities enabling you to get valuable AI Insights into your customers emails and meetings.
Exchange Online / On-Prem Connector
CRM integration solution combining Implicit's rich client-side functionality in Outlook with server-side, admin-managed, synchronization of emails, calendars and contacts.
| Key Features | Implicit for Outlook AI | Implicit for Outlook Non-AI |
Implicit AI Insigths | Exchange Online / On-Prem Connector |
|||||
|---|---|---|---|---|---|---|---|---|---|
| Outlook Integration | |||||||||
| Side-panel in Outlook | |||||||||
| Browse, create, view and update CRM records in real-time directly from Outlook | |||||||||
| Present CRM data in Outlook using native CRM layouts | |||||||||
| Custom modules, custom fields, and customized views are dynamically and automatically detected and presented in Outlook. | |||||||||
| SAML Single-Sign-on |
|
|
|
||||||
| Email Archving & Synchronization | |||||||||
| Manual email archving to CRM records | |||||||||
| Rule-based auto-email archving |
|
|
|
||||||
| Two way synchronization of calendars & contacts |
|
|
|
||||||
| AI (*) | |||||||||
| Summarize email threads from CRM records or from Outlook | |||||||||
| Extract list of key discussion topics, and drill down to review the corresponding emails. | |||||||||
| Summarize customers’ meeting, highlighting important discussion topics and follow ups | |||||||||
| Save and share AI Insights via CRM | |||||||||
| Use AI to extract CRM information from emails and meetings and automatically create CRM records. | |||||||||
| AI Insights for emails in CRM Records | |||||||||
| Client Platfroms | |||||||||
| Windows | |||||||||
| Mac | |||||||||
| Mobile (Outlook on iPhone & Android) | |||||||||
| Web (Edge & Chrome on Windows; Safari on Mac) | |||||||||
| Microsoft 365, Exchange and Outlook Platfroms | |||||||||
| Microsoft 365 | |||||||||
| Exchange on-prem | |||||||||
| Classic Outlook | |||||||||
| New Outlook | |||||||||